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Multi-Language Support

To ensure a seamless user experience across diverse international markets, every user-facing element within the Preference Center configuration can be accurately translated into the preferred language.

Language setup

To enable translation, navigate to the Configuration's General Settings tab and locate the Language Settings section. Here, you can define two essential lists of languages:

  1. Editable Languages:

    • By adding a new language to this list, you make it possible to define a new translation for each element within the Preference Center.

    • Once added, a language cannot be removed from this list. Each configuration element requires individual attention to specify its translation, either manually or through an auto-translation option that uses the English version as the source.

    • If a translation is not explicitly defined, the English version will be displayed as the default language.

  2. Visible Languages:

    • To make a language version available for end users, add it to this list.

    • The language placed first in this list will be set as the default language when an end user accesses the Preference Center.

Language settings under General

Preference Center Title and Description translation

When multiple languages are defined in the editable list, a Translation icon becomes accessible in the Content section of the Configuration.

Clicking this icon opens a translation dialog, enabling you to specify translations for the Configuration Title and Description fields.

Translation of the Configuration Title field

Widget translation

The Widget translation consists of two main components:

Title and Description Translation:

  • Similar to localizing the Preference Center Title and Description, you can define translations for the Title and Description of individual widgets using the same approach.

Topics and Options Translation:

  • For Topics and Options, the translation functionality becomes available on the Edit Topic screen.

    • Clicking the Translation icon on this screen opens the translation dialog, where you can define the language version for each set of fields per Topic.

Edit Topics screen with Translation icon

Once you have clicked the translation icon, the translation dialog opens to define the language version of the set of fields for each Topic:

Multi-language view of Preference Center

Once different language versions of the Preference Center are set up, end users will notice a Language selector at the top right corner of the interface. This language selector enables users to switch the entire Preference Center to their preferred language version, incorporating all interface elements, such as buttons, confirmation messages, and more.

Edit Topics screen with Translation icon

By following these language setup and translation processes, you can effectively localize and adapt the Preference Center configuration to cater to diverse international audiences, enhancing the overall user experience and engagement. Should you require further guidance or support, consult our comprehensive documentation or reach out to our dedicated support team.

See Also