# [Personalized and privacy-led customer experiences](https://usercentrics.com/retail-ecommerce/)

**Increase trust, engagement, and data capture to grow your business by delivering robust data privacy and personalized customer experiences. Show your audiences you respect privacy and protect data — and your business — in global markets.**

[Start free](https://usercentrics.com/free-trial/) · [Contact sales](https://usercentrics.com/book-a-consultation/)

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## Customers that trust us

*Used by: Reitmans Canada, Ofiprix, NEWSTORE, Ambiente Direct, Jack Wolfskin*

Benedikt Schweinfurth, Group Data Protection Officer

"Customizing the banner is super easy. Also, adding new Data Processing Services can be done within minutes. We can also easily check the changes in the draft version for mobile and web platforms, which makes it really convenient."

[Discover more](https://usercentrics.com/resources/case-study-delivery-hero/)

Thomas Adelbauer, Teamlead Application & Data

Usercentrics is a powerful CMP that helps us be GDPR-compliant, is easy to integrate and manage, and gives our customers confidence that we only treat their data with their consent and with care.

[Learn more](https://usercentrics.com/resources/case-study-mediashop/)

Jeremy Lutz, E-Commerce Web Analyst

Usercentrics is easy to understand and provides some easy-to-use features like a data layer integration or DPS Scanner to help out getting good overviews of Data Processing Services.

[Learn more](https://usercentrics.com/resources/case-study-shaping-new-tomorrow/)

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## Benefits of a consent and preference management platform

**Increase customers' trust**

Achieve higher conversion rates when your customers understand what their data is used for and how it's protected.

**World-class support**

From implementation and customization to maintenance and optimization — our world-class support is there when you need it.

**Revenue growth**

Show every customer you take their privacy seriously. Grow their trust in your brand and increase engagement for long-term value.

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### Achieve privacy compliance across your websites and apps

Ecommerce enables any company to be global, so companies increasingly need robust data privacy compliance in many markets. We enable compliance with international and local regulations and frameworks. And we always stay up to date as the legal landscape changes so your business is protected.

- Achieve multi-regulation compliance with the GDPR, CCPA/CPRA, DMA, and more
- Access to our expertise with 2,200 legal templates and privacy policy embeddings
- Full stack consent and preference management with streamlined integrations
- Google and IAB certified consent management platform for ad platforms' requirements

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### Maximize your revenue with privacy compliance and personalization

Collecting customer data compliantly is critical for growing your ecommerce business. But compliance alone isn't enough — you need to secure it, update it consistently, and give customers full control over their preferences. We help you handle all of this with ease, ensuring a smooth, personalized experience that drives revenue.

- Gain actionable insights with consent and interaction analytics to fine-tune your marketing strategies and increase engagement
- Make smarter decisions with A/B testing to optimize marketing efforts
- Centralize consent and preference management for more engaging, personalized campaigns that resonate with your audience
- Automate compliance requirements as data use and ad platforms' policies continually evolve and change over time

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### Easy to implement and user-friendly for all teams

We design our solutions to be easy to use for teams across companies and levels of technical expertise. We also provide a wealth of support and documentation. Implementation is quick and easy, as is banner customization. Get in-depth analytics to make smarter strategic decisions and optimize your consent management strategy.

- Streamlined data request handling with MineOS DSR integration
- Comprehensive and scalable multi-regulation consent management
- Fast, friendly, best-in-class support and extensive documentation resources
- Centralized consent management by platform: web, app, and CTV

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### Full customization to match your brand identity

You work hard to develop your brand and earn recognition, goodwill, and trust. Make sure to extend that to your consent solution. Fully customize all visual aspects and messaging in your consent banners and display the right banner to the right audience.

- Geolocation rules to display banners based on user location and relevant regulations
- In-depth analytics for user interactions and consents to enable fast iteration and optimization
- Get high quality no-code templates, as well as HTML, CSS, and JavaScript options for full customization
- Use analytics insights and A/B testing for optimization iteration to drive engagement

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[Contact sales](https://usercentrics.com/book-a-consultation/)

2.4 M websites and apps in 195 countries · 8.8 B monthly consents · 99%+ customer retention rate · 4.3/5 rating on G2

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## Products
- [Usercentrics Web CMP](https://usercentrics.com/website-consent-management/)
- [Usercentrics App CMP](https://usercentrics.com/in-app-sdk/)
- [Usercentrics CTV CMP](https://usercentrics.com/usercentrics-ctv-cmp/)
- [Privacy Policy Generator](https://usercentrics.com/privacy-policy-generator/)
- [Server-side Tagging Solution](https://usercentrics.com/server-side-tracking-solution/)
- [Preference Manager](https://usercentrics.com/preference-management/)
- [Audience Unlocker](https://usercentrics.com/audience-unlocker/)
- [Integrations](https://usercentrics.com/integrations/)
- [Web Compliance Scan](https://usercentrics.com/privacy-compliance-scanner/)
- [App Compliance Scan](https://usercentrics.com/app-data-privacy-audit/)
- [ROAS Calculator](https://usercentrics.com/roas-calculator/)

## Solutions
- [Data Privacy Regulatory Compliance](https://usercentrics.com/data-privacy-regulatory-compliance/)
- [Marketing Performance Optimization](https://usercentrics.com/marketing-performance-optimization/)
- [Migration](https://usercentrics.com/migration/)
- [Media & Publishing](https://usercentrics.com/media-publishing/)
- [Retail & Ecommerce](https://usercentrics.com/retail-ecommerce/)
- [Banking, Finance & Insurance](https://usercentrics.com/banking-finance-insurance/)
- [Healthcare & Pharmaceuticals](https://usercentrics.com/healthcare-pharmaceuticals/)
- [Gaming](https://usercentrics.com/gaming/)
- [Education](https://usercentrics.com/education/)
- [Automotive](https://usercentrics.com/automotive/)
- [Travel & Hospitality](https://usercentrics.com/travel/)

## Regulations & Frameworks
- [GDPR (EU)](https://usercentrics.com/gdpr/)
- [GDPR (UK)](https://usercentrics.com/uk-gdpr/)
- [CCPA (California)](https://usercentrics.com/ccpa/)
- [TCF v2.3 (IAB)](https://usercentrics.com/cmp-for-publishers/)
- [DMA (EU)](https://usercentrics.com/digital-markets-act-dma/)
- [Amazon Consent Signal](https://usercentrics.com/usercentrics-cmp-and-amazon-consent-signal/)
- [Google Consent Mode (EU)](https://usercentrics.com/usercentrics-cmp-and-google-consent-mode-v2/)
- [Microsoft UET Consent Mode (EU)](https://usercentrics.com/usercentrics-cmp-and-microsoft-consent-mode/)
- [Microsoft Clarity Consent Mode](https://usercentrics.com/usercentrics-cmp-and-microsoft-clarity-consent-mode/)
- [View all regulations](https://usercentrics.com/regulations-and-frameworks/)

## Resources
- [Blog](https://usercentrics.com/knowledge-hub/)
- [Whitepapers](https://usercentrics.com/whitepapers/)
- [Checklists](https://usercentrics.com/checklists/)
- [Courses](https://courses.usercentrics.com/)
- [Case Studies](https://usercentrics.com/case-studies/)
- [Privacy-Led Marketing](https://usercentrics.com/privacy-led-marketing/)
- [Events](https://usercentrics.com/webinar/)
- [CONSENTED Podcast](https://usercentrics.com/consented/)
- [Guides](https://usercentrics.com/guides/)
- [Release Notes](https://releases.usercentrics.com/en)
- [Developer Documentation](https://usercentrics.com/docs/)
- [RFI Template](https://usercentrics.com/resources/usercentrics-rfi-template/)
- [Customer Directory](https://usercentrics.com/usercentrics-customer-directory/)

## Company
- [About Us](https://usercentrics.com/about-us/)
- [Press](https://usercentrics.com/press/)
- [Our Offices](https://usercentrics.com/contact/)
- [Trust Center](https://trust.usercentrics.com/)
- [Careers](https://usercentrics.com/career/)
- [Open Positions](https://apply.workable.com/usercentrics/)
- [Diversity & Inclusion](https://usercentrics.com/dei/)

## Support
- [General Support](https://support.usercentrics.com/hc/en-us)
- [Contact Sales](https://usercentrics.com/book-a-consultation/)
- [Technical Support](https://support.usercentrics.com/hc/en-us/requests/new)
- [Billing & Account](https://support.usercentrics.com/hc/en-us/categories/12253804608156-Account-and-billing)
- [Suggest a Feature](https://support.usercentrics.com/hc/en-us/requests/new?ticket_form_id=10610312381340)
- [Partner Login](https://partnerportal.usercentrics.com/)
- [Partner Program](https://usercentrics.com/partner-program-overview/)
- [Affiliate Program](https://usercentrics.com/affiliates/)

## Legal
- [Terms & Conditions](https://usercentrics.com/terms-and-conditions/)
- [Terms & Conditions USA](https://usercentrics.com/terms-and-conditions-usa/)
- [Privacy Policy](https://usercentrics.com/privacy-policy/)
- [Legal Notice](https://usercentrics.com/legal-notice/)
- [Legal Documents](https://usercentrics.com/legal-documents/)
- [Accessibility Statement](https://usercentrics.com/accessibility-statement-wcag-compliance/)

© 2026 Usercentrics GmbH