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Title: Usercentrics DSR Is Now Available: Data Subject Request Handling Built In
URL: https://usercentrics.com/us/knowledge-hub/usercentrics-dsr-data-subject-requests/
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# Usercentrics DSR Is Now Available: Data Subject Request Handling Built In

Usercentrics DSR is now live, available on all paid plans. Visitors can submit CCPA/CPRA and GDPR data subject requests directly through your CMP via a web form. No new vendor, integration, or added cost. This article covers what is included, how it works, and why response deadlines and penalties make this a timely addition for enterprise privacy teams.

### At a Glance

- Usercentrics DSR is now live and included on all paid plans.
- Visitors can submit verified CCPA/CPRA and GDPR data subject requests directly through your CMP.
- No new vendor, integration, or added cost is required.
- Identity verification, a request dashboard, and real-time notifications are included.
- You stay in control of fulfilling the request within your own systems.
- Most teams can activate DSR in under ten minutes.

Enterprise buyers increasingly ask about Data Subject Request (DSR) support before they sign. However, tracking requests through an inbox or spreadsheet rarely holds up under that scrutiny, and doesn’t scale.

Usercentrics DSR is now available on all paid plans, giving your visitors a built-in, verified way to exercise their [CCPA/CPRA](https://usercentrics.com/us/us/knowledge-hub/california-consumer-privacy-act/) and [GDPR](https://usercentrics.com/us/us/knowledge-hub/the-eu-general-data-protection-regulation/) privacy rights, directly inside the CMP you already use.

## What Is Usercentrics DSR?

Usercentrics DSR adds a data subject request form directly to your CMP, so visitors can submit CCPA/CPRA and GDPR requests without you standing up a separate vendor, integration, or line item.

Usercentrics handles the request submission, identity verification, and tracking. You stay in control of fulfilling the request within your own systems. Most teams go live in under ten minutes, with no developer work required.

## Why It Matters

Response deadlines for consumers’ privacy rights requests are tight, and the penalties for missing them are not small. Under the CCPA/CPRA, businesses have 45 calendar days to respond to a verified consumer request, with recently increased [penalties reaching up to USD 7,988 per intentional violation](https://cppa.ca.gov/announcements/2024/20241217.html).

Under the GDPR, the response window is one calendar month, with fines that can reach EUR 20 million or four percent of global annual turnover. A manual, inbox-driven process struggles to keep pace with either deadline, especially at enterprise scale, where data is often spread across many systems.

## How Usercentrics DSR Works

### Activate

Toggle on DSR from your Admin Interface. No development work required.

### Customize

Add a logo, recipient email, title, and description, then copy your unique DSR link.

### Embed

Place the link in your footer, a privacy button, or your consent banner.

### Manage

Verified requests appear on a dashboard with submission date, request type, and status.

## What's Included

### Brandable Request Form

Your logo, recipient email, and copy, embeddable anywhere in the CMP or site footer.

### Email Verification

Confirms identity by email before a request reaches your dashboard.

### Request Dashboard

Tracks status, submission date, and request type in one place, with a built-in audit trail.

### Instant Notifications

Alerts your team in real time the moment a verified request comes in.

### No New Vendor

Activates from the Admin Interface you already use. No integration, no added cost.

### Built for the U.S. and EU

CCPA/CPRA and GDPR at launch, with more regulations planned.

## Recent Enforcement Shows the Risk Is Real

**Connecticut (2026):** Connecticut Attorney General William Tong stated that the majority of new complaints under the state's Data Privacy Act concern [insufficient responses to data deletion requests](https://iapp.org/news/a/california-s-attorney-general-issues-largest-ccpa-fine-to-date), noting that companies are "making it hard" for consumers to exercise the right to delete.

**California (2026):** California's Attorney General reached a [USD 2.75 million settlement](https://oag.ca.gov/news/press-releases/california-wont-let-it-go-attorney-general-bonta-announces-275-million) with Disney over the company's failure to fully honor consumer opt-out requests across linked devices and services, the largest CCPA settlement at the time (since surpassed by the General Motors' USD 12.75 million CCPA settlement in May 2026.)

**Belgium (2024):** The Belgian Data Protection Authority [fined a telecom company EUR 100,000](https://www.edpb.europa.eu/news/national-news/2024/belgian-supervisory-authority-sanctions-telecom-operator-14-months-late_en) (though it was reduced to EUR 5,000 on appeal) after taking 14 months to respond to a customer's access request for personal data logs, a violation of GDPR Articles 12 and 15.

**Norway (2023):** The Norwegian Data Protection Authority [fined fitness chain SATS ASA approximately EUR 850,000](https://www.datatilsynet.no/en/news/aktuelle-nyheter-2023/administrative-fine-imposed-on-sats) for repeated failures to respond to access and deletion requests, including ignoring valid deletion requests after memberships ended.

Manual processing carries its own cost even without a fine attached. Even five years ago in 2021, Gartner’s Market Guide for Subject Rights Request Automation estimated it costs organizations USD 1,524 to process a single subject rights request manually. Since then, consumer expectations around data privacy have continued to increase.

## How to Get Started

DSR is live now in your Admin Interface; no upgrade is required to turn it on.

For a deeper dive into Data Subject Access Requests, read our [complete DSAR guide](https://usercentrics.com/us/us/knowledge-hub/data-subject-access-requests/). Learn about specifics of consumers’ rights, companies’ obligations, and more.

DSARs are the rights requests consumers make to receive a copy of their data that a company has on them, while DSRs refer more broadly to all the types of rights requests, including deletion, data probability, etc. (DSR and DSAR do get used interchangeably at times.)

## See Usercentrics products in action

See how Usercentrics helps you meet privacy compliance requirements across states or around the world. Then try it free for 14 days.

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