{"id":377,"date":"2023-01-27T08:57:54","date_gmt":"2023-01-27T07:57:54","guid":{"rendered":"https:\/\/stage.usercentrics.com\/?post_type=knowledge&p=28832"},"modified":"2024-09-03T19:39:31","modified_gmt":"2024-09-03T17:39:31","slug":"case-study-trusted-shops","status":"publish","type":"knowledge","link":"https:\/\/usercentrics.com\/us\/knowledge-hub\/case-study-trusted-shops\/","title":{"rendered":"The close partnership between Trusted Shops and Usercentrics provides customers with legal security and peace of mind"},"content":{"rendered":"\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n<p>With over 800 employees in six locations, <a href=\"https:\/\/www.trustedshops.com\/de\/\" target=\"_blank\" rel=\"noopener\">Trusted Shops<\/a> is an industry-leading provider of digital trust and buyer protection in Europe. The company offers services for online stores, including legal advice, online reviews, buyer protection and trust certifications.<\/p>\n<p>Usercentrics and Trusted Shops have maintained and expanded their partnership for three years to date. We provide our consent management solution, and together with the considerable range of services offered by Trusted Shops, this provides both buyer protection and enables digital trust. It also enables a quick and easy way for companies to meet the requirements of the Telecommunications Telemedia Data Protection Act (TTDPA). All they have to do is log in to their Trusted Shops account. With Usercentrics, no new registration or login is required.<\/p>\n<p>Learn more about Trusted Shops, its partnership with Usercentrics and the benefits it brings to its customers.<\/p>\n\n\n<h2 class=\"wp-block-heading\">The initial challenge for Trusted Shops<\/h2>\n<p>With Trusted Shops, companies have many opportunities to gain and strengthen the digital trust of their customers. As part of its <a href=\"https:\/\/legal.trustedshops.com\/\" target=\"_blank\" rel=\"noopener\">Business Solution for Legal Services<\/a>, Trusted Shops offers its customers an automated and easy-to-implement solution to support legal security.<\/p>\n<p>A key part of their business is to inform its customers about data protection and the need for GDPR compliance. They tell their customers how they can act in a data protection-compliant manner when processing personal data, as well as how to avoid fines and maintain the trust of end users.<\/p>\n<p>In addition to the numerous legal services, Trusted Shops provides its customers with a consent management platform through its partnership with Usercentrics, enabling Trusted Shops customers to also quickly and easily create their own cookie banner.<\/p>\n\n\n<h2 class=\"wp-block-heading\">The partnership between Usercentrics and Trusted Shops<\/h2>\n<p>For Trusted Shops\u2019 customers, their customers\u2019 and users\u2019 trust is particularly important. However, what\u2019s needed to build trust and to strengthen it can look different with different audiences. Trusted Shops\u2019 customers are happy if they can concentrate on their core business without having to worry about how to ensure data protection compliance.<\/p>\n<p>For this purpose, Trusted Shops offers a range of services to help companies meet complex legal requirements. These include claims management, website checks, consent management and much more.<\/p>\n<p>Working with Usercentrics, our consent management technology has been integrated into Trusted Shops\u2019 Legal solution, which helps build trust with end users, a great experience and a win-win for the Trusted Shops team.<\/p>\n\n\n<div class=\"uc-notice\">\n    <div class=\"uc-notice__icon\">\n        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M10.8177 17.0093H12.8177V11.0093H10.8177V17.0093ZM11.8177 9.00928C12.1011 9.00928 12.3386 8.91344 12.5302 8.72178C12.7219 8.53011 12.8177 8.29261 12.8177 8.00928C12.8177 7.72594 12.7219 7.48844 12.5302 7.29678C12.3386 7.10511 12.1011 7.00928 11.8177 7.00928C11.5344 7.00928 11.2969 7.10511 11.1052 7.29678C10.9136 7.48844 10.8177 7.72594 10.8177 8.00928C10.8177 8.29261 10.9136 8.53011 11.1052 8.72178C11.2969 8.91344 11.5344 9.00928 11.8177 9.00928ZM11.8177 22.0093C10.4344 22.0093 9.13442 21.7468 7.91775 21.2218C6.70108 20.6968 5.64275 19.9843 4.74275 19.0843C3.84275 18.1843 3.13025 17.1259 2.60525 15.9093C2.08025 14.6926 1.81775 13.3926 1.81775 12.0093C1.81775 10.6259 2.08025 9.32594 2.60525 8.10928C3.13025 6.89261 3.84275 5.83428 4.74275 4.93428C5.64275 4.03428 6.70108 3.32178 7.91775 2.79678C9.13442 2.27178 10.4344 2.00928 11.8177 2.00928C13.2011 2.00928 14.5011 2.27178 15.7177 2.79678C16.9344 3.32178 17.9928 4.03428 18.8927 4.93428C19.7927 5.83428 20.5052 6.89261 21.0302 8.10928C21.5552 9.32594 21.8177 10.6259 21.8177 12.0093C21.8177 13.3926 21.5552 14.6926 21.0302 15.9093C20.5052 17.1259 19.7927 18.1843 18.8927 19.0843C17.9928 19.9843 16.9344 20.6968 15.7177 21.2218C14.5011 21.7468 13.2011 22.0093 11.8177 22.0093Z\" fill=\"black\"\/>\n<\/svg>\n    <\/div>\n    <div class=\"uc-notice__content\">\n                <p><em>&#8220;Usercentrics is a reliable partner and service provider &#8211; we found a really good balance between comprehensive features, performance and pricing,&#8221;<\/em> says Denise Heister, Communications &#038; Project Manager at Trusted Shops.<\/p>\n<p>Heister adds, <em>&#8220;Working with Usercentrics is very pleasant. We have many different requirements and are well looked after all around. The support is also fast and straightforward.&#8221;<\/em><\/p>\n            <\/div>\n<\/div>\n\n\n\n\n<p>When customers choose Trusted Shops&#8217; <a href=\"https:\/\/legal.trustedshops.com\/\" target=\"_blank\" rel=\"noopener\">Legal solution<\/a>, they can use the Consent Banner, which is based on Usercentrics&#8217; technology, to implement automated and dynamic Consent Banners on their websites. This enables users, depending on their setup, to give informed consent to use of cookies and other tracking technologies in accordance with the requirements of the TTDSG.<\/p>\n<p>The close partnership between Trusted Shops and Usercentrics has been very commercially rewarding for the team. Trusted Shops has now expanded its offering with Usercentrics&#8217; Consent Management solution.<\/p>\n\n\n<div class=\"uc-notice\">\n    <div class=\"uc-notice__icon\">\n        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M10.8177 17.0093H12.8177V11.0093H10.8177V17.0093ZM11.8177 9.00928C12.1011 9.00928 12.3386 8.91344 12.5302 8.72178C12.7219 8.53011 12.8177 8.29261 12.8177 8.00928C12.8177 7.72594 12.7219 7.48844 12.5302 7.29678C12.3386 7.10511 12.1011 7.00928 11.8177 7.00928C11.5344 7.00928 11.2969 7.10511 11.1052 7.29678C10.9136 7.48844 10.8177 7.72594 10.8177 8.00928C10.8177 8.29261 10.9136 8.53011 11.1052 8.72178C11.2969 8.91344 11.5344 9.00928 11.8177 9.00928ZM11.8177 22.0093C10.4344 22.0093 9.13442 21.7468 7.91775 21.2218C6.70108 20.6968 5.64275 19.9843 4.74275 19.0843C3.84275 18.1843 3.13025 17.1259 2.60525 15.9093C2.08025 14.6926 1.81775 13.3926 1.81775 12.0093C1.81775 10.6259 2.08025 9.32594 2.60525 8.10928C3.13025 6.89261 3.84275 5.83428 4.74275 4.93428C5.64275 4.03428 6.70108 3.32178 7.91775 2.79678C9.13442 2.27178 10.4344 2.00928 11.8177 2.00928C13.2011 2.00928 14.5011 2.27178 15.7177 2.79678C16.9344 3.32178 17.9928 4.03428 18.8927 4.93428C19.7927 5.83428 20.5052 6.89261 21.0302 8.10928C21.5552 9.32594 21.8177 10.6259 21.8177 12.0093C21.8177 13.3926 21.5552 14.6926 21.0302 15.9093C20.5052 17.1259 19.7927 18.1843 18.8927 19.0843C17.9928 19.9843 16.9344 20.6968 15.7177 21.2218C14.5011 21.7468 13.2011 22.0093 11.8177 22.0093Z\" fill=\"black\"\/>\n<\/svg>\n    <\/div>\n    <div class=\"uc-notice__content\">\n                <p>Heister added, <em>&#8220;We rely on outsourcing certain services for cost reasons. This includes the technical development of a user-friendly CMP solution that can be customized for customers and clients.&#8221;<\/em><\/p>\n            <\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">Customer benefits and feedback<\/h2>\n<p>Unique Jewelry GmbH, a Trusted Shops customer, commented positively on the integrated solution from Usercentrics, used as part of the CMP and Legal Package from Trusted Shops.<\/p>\n<p>Marvin Wagner from Unique Jewelry said, <em>&#8220;The configuration via Trusted Shops worked without any problems! Except for two services (individual solutions), we were able to specify all cookie providers directly during the pre-selection process, which accelerated and simplified the configuration.&#8221;<\/em><\/p>\n<p>Unique Jewelry was also equally positive about its experience customizing and integrating third-party services.<\/p>\n\n\n<div class=\"uc-notice\">\n    <div class=\"uc-notice__icon\">\n        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M10.8177 17.0093H12.8177V11.0093H10.8177V17.0093ZM11.8177 9.00928C12.1011 9.00928 12.3386 8.91344 12.5302 8.72178C12.7219 8.53011 12.8177 8.29261 12.8177 8.00928C12.8177 7.72594 12.7219 7.48844 12.5302 7.29678C12.3386 7.10511 12.1011 7.00928 11.8177 7.00928C11.5344 7.00928 11.2969 7.10511 11.1052 7.29678C10.9136 7.48844 10.8177 7.72594 10.8177 8.00928C10.8177 8.29261 10.9136 8.53011 11.1052 8.72178C11.2969 8.91344 11.5344 9.00928 11.8177 9.00928ZM11.8177 22.0093C10.4344 22.0093 9.13442 21.7468 7.91775 21.2218C6.70108 20.6968 5.64275 19.9843 4.74275 19.0843C3.84275 18.1843 3.13025 17.1259 2.60525 15.9093C2.08025 14.6926 1.81775 13.3926 1.81775 12.0093C1.81775 10.6259 2.08025 9.32594 2.60525 8.10928C3.13025 6.89261 3.84275 5.83428 4.74275 4.93428C5.64275 4.03428 6.70108 3.32178 7.91775 2.79678C9.13442 2.27178 10.4344 2.00928 11.8177 2.00928C13.2011 2.00928 14.5011 2.27178 15.7177 2.79678C16.9344 3.32178 17.9928 4.03428 18.8927 4.93428C19.7927 5.83428 20.5052 6.89261 21.0302 8.10928C21.5552 9.32594 21.8177 10.6259 21.8177 12.0093C21.8177 13.3926 21.5552 14.6926 21.0302 15.9093C20.5052 17.1259 19.7927 18.1843 18.8927 19.0843C17.9928 19.9843 16.9344 20.6968 15.7177 21.2218C14.5011 21.7468 13.2011 22.0093 11.8177 22.0093Z\" fill=\"black\"\/>\n<\/svg>\n    <\/div>\n    <div class=\"uc-notice__content\">\n                <p>Wagner noted, <em>&#8220;The customer or website visitor can very easily understand which services they agree to and which they don&#8217;t, enabling or blocking cookies accordingly. There are also many advantages to simply adding new services &#8211; so companies can always operate in a privacy-compliant and efficient manner.&#8221;<\/em><\/p>\n            <\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">A look into the future<\/h2>\n<p>Trusted Shops is confident about the future of the partnership with Usercentrics. Denise Heister from Trusted Shops briefly summarized, <em>&#8220;We hope for continued good and fast support and look forward to expanding the joint features for our customers. &#8220;<\/em><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Case study with Trusted Shops \u2014 A world-class technology partnership for consent management, buyer protection and digital trust.<\/p>\n","protected":false},"featured_media":2133,"template":"","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"tags":[],"magazine_issue":[],"magazine_tag":[],"resource_tag":[14],"class_list":["post-377","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","resource_tag-privacy"],"acf":[],"yoast_head":"<title>Case Study with Trusted Shops | Usercentrics GmbH<\/title>\n<meta name=\"description\" content=\"Trusted Shops provides trust-building services and with Usercentrics enables legal security and peace of mind\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study with Trusted Shops | Usercentrics GmbH\" \/>\n<meta property=\"og:description\" content=\"Trusted Shops provides trust-building services and with Usercentrics enables legal security and peace of mind\" \/>\n<meta property=\"og:url\" content=\"https:\/\/usercentrics.com\/us\/knowledge-hub\/case-study-trusted-shops\/\" \/>\n<meta property=\"og:site_name\" content=\"Usercentrics - 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