The DPS Scanner tab shows the third-party requests and trackers the scanner found on your website, grouped by the service each one belongs to. This page explains how the scan results view is organized and how to assign, ignore, remap, and download results.
Who this applies to
This scan results view is available in Usercentrics Web CMP for configurations managed in the latest version of the Admin Interface (Admin V3).
Configurations that use TCF keep the previous scan results view.
Understand how scan results are organized
The scan results view has two parts:
Your scan results need review lists the requests and trackers the scanner couldn't assign to a service automatically, in two tables: Services to assign for requests and Trackers to assign for trackers. Click Show items to expand the section and Hide items to collapse it.
The category list shows the services in your configuration, grouped by consent category. Each category shows how many services and trackers it contains, for example 5 Services · 5 Trackers.
When every request has a service, the review section shows All services have been reviewed.
When you need to publish
Changes to trackers take effect immediately. You don't need to publish them.
Changes to requests, such as accepting a suggested service or assigning a request to a service, aren't live on your consent banner until you publish them. After these changes, the main menu shows You have unpublished changes. To apply them, click Publish. To undo them instead, click Revert Changes.
Key terms in the scan results view
The scan results view uses these terms:
Service: a Data Processing Service (DPS), meaning a third-party technology such as Google Analytics that you list in your consent banner.
Request: a call from your website to a third-party URL that the scanner detected. Each request belongs to one service.
Tracker: a cookie or other browser storage item that the scanner detected, such as an HTTP cookie or an HTML local storage entry. Each tracker belongs to one service.
Combined row: a row marked N combined groups several request URLs from the same top-level domain into one row. Click the arrow next to the label to see the individual URLs.
Services without a logo show a letter instead. P marks a predefined service from the Usercentrics database. C marks a custom service you created.
Prerequisites
You need at least one completed scan for your domain.
Assign requests to a service
Assign a request to the service it belongs to, so the request can be blocked until the visitor gives consent.
To assign a request, follow these steps:
In the Admin Interface, select Service Settings in the main menu, then select the DPS Scanner tab.
In the Your scan results need review section, click Show items.
In the Services to assign table, find the request. Each row shows the service request URL, its origin, and a suggested service if the scanner found one.
Do one of the following:
If the suggested service is correct, click Accept suggestion. If the service isn't in your configuration yet, the Add Data Processing Service dialog opens. Select a Category and click Add.
Otherwise, click Assign to Service. In the Assign Data Processing Service dialog, select a service under Predefined Data Processing Service or Custom Data Processing Service, then click Assign Service.
Click Publish in the main menu to apply the change to your consent banner.
The request leaves the review section and appears under its service in the category list.
Assign trackers to a service
Assign a tracker to the service it belongs to, so the service's consent settings cover it.
To assign a tracker, follow these steps:
In the Your scan results need review section, click Show items.
In the Trackers to assign table, find the tracker. Each row shows the tracker name, its origin, and details such as the storage type and expiry.
Click Assign to Service.
In the Map Tracker dialog, select a service under Predefined Data Processing Service or Custom Data Processing Service.
Click Map DPS.
The tracker leaves the review section and appears under its service in the category list. The change takes effect immediately.
Assign several items at once
To assign several requests or trackers to the same service, follow these steps:
In the Services to assign or Trackers to assign table, select the checkbox next to each item. To select every item on the current page, select the checkbox in the column header.
In the bar that appears, click Assign to service.
Select the service and confirm.
The header checkbox selects the items on the current page only. Each table shows 10 items per page by default. To show more, change the page size with the 10 / page selector.
Ignore results you don't need
Ignore a request or tracker once you've confirmed it doesn't need to be listed in your configuration. Ignored results leave the review list and stay available under the Ignored status, where you can restore them.
To ignore an item in the review section, click the ⋮ menu on the row, then click Ignore.
To ignore several items at once, select their checkboxes and click Ignore request or Ignore tracker in the bar that appears.
Ignoring a combined row ignores every request URL in that group.
To ignore a tracker that's already assigned to a service, first unmap it (see "Change a tracker or request mapping" on this page). The tracker returns to the review section, where you can ignore it.
Change a tracker or request mapping
Change a mapping when a tracker or request is assigned to the wrong service.
To change a tracker's mapping, follow these steps:
In the category list, click the arrow on the category to expand it, then click the arrow on the service.
In the Trackers table, click the ⋮ menu on the row.
Select one of these actions:
Re-map DPS opens the Map Tracker dialog, where you select a different service and click Map DPS.
Unmap DPS removes the tracker from the service and returns it to the review section.
To change several trackers at once, select their checkboxes. In the bar that shows N items selected, click Remap or Unmap.
Requests are listed in the Service requests table under the same service. Requests can't be unmapped. To change a request, remap it to another service or ignore it, then publish the change (see "When you need to publish" on this page). The ⋮ menu also shows an unmap option for requests, but it has no effect.
Find and restore ignored results
Ignored results are kept separately, so you can review and restore them.
To restore an ignored request or tracker, follow these steps:
In the Your scan results need review section, click Show items.
In the Status drop-down above the Services to assign or Trackers to assign table, select Ignored. The table lists the ignored items, for example N Ignored trackers.
Find the item and click Unignore.
The item returns to the review list with the status Needs review, where you can assign it to a service.
When nothing is left to review, the category list shows its own Status filter. To see ignored results there, change the filter from Live to Ignored.
Fix services marked At risk
A category or service shows At risk when it has trackers that aren't blocked until the visitor gives consent. These trackers can be set in the visitor's browser before they consent.
To find and fix the cause, follow these steps:
In the category list, expand the category marked At risk.
Expand each service marked At risk.
In the Trackers table, check the Blocking column. Trackers marked Not blocked cause the label.
Set up blocking for those trackers, for example with auto-blocking.
Move a service to a different category
A service's category controls which consent category it appears under in your consent banner.
To move a service to a different category, follow these steps:
In the category list, expand the category and find the service.
Click View. The Data Processing Services tab opens with the service expanded.
In the Category drop-down, select the new category.
Click Save Draft, then click Publish to apply the change to your consent banner.
Search and download scan results
The search box above the category list, Search for services or trackers, matches service names, tracker names, and request URLs. The review section has its own search boxes, Search service request and Search tracker.
To download your scan results as CSV files, click one of these buttons above the category list:
Download services downloads the service requests, with these columns: Number, Status, Category, Service, Request Url, and Origin.
Download trackers downloads the trackers, with these columns: Number, Status, Category, Service, Tracker Name, Origin, Storage Type, and Expiry.
Each file includes every result for your configuration. The Status column shows one of these values:
TODO: the item needs review. The Category and Service columns are empty.DONE: the item is assigned to a service.IGNORED: the item is ignored.
Troubleshooting
A request change doesn't show on the consent banner
Changes to requests need publishing. Click Publish in the main menu. Tracker changes don't need publishing.
Unmapping a request has no effect
Requests can't be unmapped, even though the ⋮ menu shows the option. Remap the request to another service, or ignore it instead.
The status filter isn't shown in the category list
The category list only shows its Status filter (Live or Ignored) once nothing is left to review. Until then, use the Status drop-down in the review section to see ignored results.