Is your website breaking trust?

Asking your customers for ‘too much, too soon’ pushes them away. Learn how to strengthen brand trust by asking the right questions at the right time and being transparent about how data is used.
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powered by Usercentrics Consent Management Platform
OsramCEWE Stiftung & Co. KGaACarl Zeiss MeditecKonica MinoltaC.H. BeckHermesDouglas

Consumers are more privacy-aware, more selective, and more willing to walk away from brands they don’t trust. This is not a rejection of data-sharing — it’s a call for accountability.

of consumers feel like they’ve “become the product”

accept all cookies less often than three years ago

say transparency is the top driver of trust

don’t fully understand how their data is collected or used

Why is Privacy-Led Marketing the future?

Marketing has historically gone through a significant evolution roughly every two decades. Since the 2020s, privacy has emerged as the key driver of marketing strategy.

1960: Where marketing began

The 4 Ps of marketing defined how we learn about and execute marketing: Product, Price, Place & Promotion.

“Basic Marketing: A Managerial Approach” E. Jerome McCarthy

1980s: The birth of big consumer marketing

Marketing exploded into a bold era of mass consumerism, iconic branding, and TV-driven influence. People, Process, and Physical Evidence were added to the mix of marketing pillars by Booms and Bitner to reflect the growing importance of services and experiences in a rapidly evolving marketplace.

2000s: The data-driven BOOM

Marketers became obsessed with data, which was treated as “free.” Martech exploded. Personalization was king. This rise of digital marketing adds the 8th P of marketing – Performance.

2016 until now: The privacy reckoning

Data misuse brings distrust and legislation while legal, tech, and marketing teams struggled to align. Consent platforms, IAB frameworks, privacy UX, and big tech like Apple began to reshape expectations. Companies started realizing trust fuels performance more than precision – Privacy becomes the 9th P of marketing.

2.3 million
websites and apps in 195 countries
7 billion
monthly consents
99%+
customer retention rate
4.3/5
rating on G2
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