Today’s consumer trust is conditional. Where the banking and health industries lead in trust, tech and retail lag — not due to industry but because of the perceived lack of transparency, control, and value. But there are ways for low-trust sectors to (re)build, through clear and consistent action.

Social media has long backed a “Just trust us” narrative around kids’ participation on the platform. Now, policymakers from Australia, the US, and the EU seek to protect kids via age gating, and compliance will require smarter design. Good thing the blueprints already exist, says Usercentrics VP of Product Strategy Eike Paulat.

Algorithms make our lives easier by personalizing what we are exposed to. They also quietly shape them. How much influence is too much?

Gen Z has a new approach to digital interaction. To thrive in evolving times, tech companies must earn user trust through thoughtful navigation of the digital world’s complexities.