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Cultural intelligence at scale
Marketers can build deeper audience connections without overstepping data boundaries. From the B2B “zombie apocalypse” to building the consent banner you’d click ‘accept’ on yourself, experts in data privacy, SEO, social media, and digital content dish on meeting users where they are culturally, while providing value that’s rooted in consented data and human creativity.
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Yesterday, along with the ACLU, EFF filed an amicus brief in the Ninth Circuit court of appeals in United States v. Spurlock, a case involving a “tower dump” warrant. These overbroad warrants require cellular providers to turn over location data about every phone in a given area at a given time. This is the first…
Whether they call it AI summaries, knowledge panels, or AMP, Google takes actions that are less about functionality and more about locking you into its own ecosystem. Knowing that makes it possible for all of us to choose better services than Google’s, defeating their anticompetitive goal. In this case, as it is so often, knowledge…
The U.S. Postal Service used social media surveillance to monitor and report on protests across the political spectrum, government records show. The records, disclosed to EFF and other requesters suing the postal service under the Freedom of Information Act, show that the agency’s internet Covert Operations Program, or iCOP, routinely sifted through social media posts…
The government’s surveillance powers grew rapidly after Sept. 11, 2001, some in public view and some in secret. EFF suspected but couldn’t prove that the National Security Agency was spying on Americans’ communications. The New York Times sat on a story about it for over a year, finally publishing it in December 2005. Then, in January…