Premium Partner TWT is a multi-disciplinary digital agency. Founded in 1995, TWT has been supporting clients through the challenges of digital transformation in a sustainable and targeted manner ever since. Innovative technologies and creative thinking are the basis for solutions with impact. With courage, expertise and the power of data, TWT help companies to achieve their goals and take the next step towards a successful future.
With +300 employees in Düsseldorf, Cologne, Bergisch Gladbach and Heidelberg, the company offers expertise in transformation strategy, tech & infrastructure, social & online marketing and concept & design. Successful companies such as Hellweg, Covestro, EIZO, Wörwag, Duravit and SwissLife rely on TWT.
Shaping the digital future for the benefit of our customers and everyone is often a huge challenge. The values that guide us in our daily work and determine our collaboration with our clients help us to achieve this.
Future Optimism: We are passionate about increasing efficiency, promoting innovation and actively shaping the future.
Digital Excellence: Our primary goal is to implement digital projects at the highest level in order to create significant added value for our customers.
Digital Impact: When developing functions, design and content, we focus on the needs of users and also consider the impact of our work on people beyond typical core target groups.
Social Impact: Social responsibility is our driving force. We support initiatives for children and adults experiencing difficult living conditions. We design accessible and inclusive websites and applications.
Customer Centricity: We are committed to long-lasting relationships with our customers and value the success that comes from shared experiences and values.
Industries: Transforming customer relationship
Modern customers expect seamless self-services, while service teams need efficient tools to handle customer requests. We understand the needs and optimization opportunities of the industry.
Retail & Commerce: Digital innovation starts in retail
We meet omnichannel challenges and complex system landscapes with a confident vision. With tailor-made solutions based on an efficient strategy, customer-centric experiences and seamless integration in the backend.
Financial Services: Digital, secure and rapid
Banks and insurance companies need to digitize their business models, structures and sales models. Our integrated IT and process expertise enables the rapid implementation and further development of future-proof solutions.
Pharma & Health Tech: Full service for health
Medical apps, SaMD, DiGA, online portals – we realize your digital health projects as an engineering partner and offer professional services; from the idea to the launch and operation. We are certified in accordance with ISO 13485 and ISO 27001.
Logistics & Transport: Innovative, digital, sustainable
Optimizing the supply chain, automation and establishing digital communication channels and services: Data is the key to this. They can be used to record, analyze and optimize routes or internal goods and material movements.
At TWT, it’s “goodbye gut feeling”. We provide you with interdisciplinary support on the path to a data-driven organization in order to activate sales opportunities, competitive advantages and greater operational efficiency.
This requires outstanding data quality – strategically, technically and in compliance with data protection regulations. Together with Usercentrics we enable companies to see opportunities in the challenges posed by data protection. Together we find the the right license package for different requirements and can implement and configure Usercentrics’ solution and guide you how to optimize your interaction rate as well as your acceptance rate.
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