Case Study It's Complicated
It’s Complicated is a platform that helps people in their search for the right therapist or counsellor whether they are seeking in-person or online support. In general, processing personal health data is prohibited (Art. 9 Paragraph 1 GDPR). However as stated in Art 9. Paragraph 2 point (h), personal health data may be processed for purposes like preventive or occupational medicine, medical diagnosis or the provision of health or social care or treatment. Therefore, for players in the healthcare sector, where sensitive customer data is processed every day, and where the trust of clients is of utmost importance, data protection is a top priority. In this case study you will learn how – together with our partner Cortina Consult – Usercentrics helped to support It’s Complicated in their mission of helping people get through difficult times with our innovative Consent Management Platform (CMP).