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How to achieve GDPR compliance on your WordPress website

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Summary

Whether you’re starting a personal blog or opening an online store, WordPress makes it quick and easy to build a website that attracts customers and helps you to grow your business. 

If any visitors access your site from the European Union (EU), you’ll need to ensure your WordPress site complies with the General Data Protection Regulation (GDPR). This is not only a legal requirement, but also an opportunity to strengthen trust with your users by demonstrating your commitment to protecting their data.

In this article, we’ll walk you through how to determine if the GDPR applies to your site, what duties the regulation places on site owners, and practical steps you can take to keep your WordPress website aligned with the law.

Do you need a GDPR notice on your WordPress website?

  • Any WordPress site that processes the personal data of EU visitors must comply with the GDPR, whether or not the business itself is located in the EU.
  • GDPR compliance requires explicit user consent, data minimization practices, data accuracy and security, and timely breach notifications.
  • WordPress provides built-in tools that support privacy compliance, but site owners must update plugins, publish consent notices, and create a legally sound privacy policy.
  • Achieving compliance involves auditing your website’s cookie collection practices, using a GDPR-ready cookie banner, and updating privacy policies.
  • Privacy compliance helps businesses avoid costly fines while building trust with privacy-conscious customers.

According to Art. 3 GDPR, any entity that processes the personal data of individuals residing in the European Union (EU) must comply with the GDPR. This is true regardless of whether your business is located in the EU or where the actual processing takes place.

Simply put, if any portion of your website visitors are in the EU and you collect their data, you need a GDPR notice.

You can find out by reviewing e-commerce delivery addresses, newsletter open reports, and inquiry submissions that feature EU phone numbers, or by checking your website analytics using either WordPress’s built-in Site Stats or Google Analytics. 

You can also use a consent management platform (CMP) that automatically detects visitor location and applies the right compliance measures, which we’ll cover in more detail later. 

Of course, actually processing user data is another requirement. Not every website collects information about its visitors, but most do. Here are a few checks to help establish whether or not you track your website visitors:

  • Do you use contact forms that ask for names, email addresses, or other identifiers or personal information?
  • Do you run email marketing campaigns that rely on opt-in forms?
  • Are you selling products or services or using e-commerce functionality that collects personal or payment data?
  • Are you using analytics tools like Google Analytics that drop cookies or collect user interaction metrics?
  • Have you embedded Google Fonts or other third-party fonts that might transmit IP addresses?
  • Do you run retargeting ads that track visitor behavior across sites?

If you answer “yes” to any of these questions and you have customers in the EU, you need to make your WordPress site GDPR-compliant. Your website will need a cookie notice and likely a consent management platform.

What are the GDPR’s requirements for WordPress website owners?

The GDPR’s requirements are designed to protect personal data and give individuals tools to exercise their rights.

RequirementWhat it meansCompliance tip
Obtain explicit consentConsent must be freely given, informed, specific, and unambiguous for a clearly defined purpose.Use a GDPR-compliant cookie banner via a WordPress plugin (like Usercentrics Cookiebot WordPress Plugin) that enables site visitors to give GDPR cookie consent for specific categories of trackers.
Practice data minimizationOnly collect personal data that’s necessary for your stated purpose.Adjust form fields so you only request relevant details, e.g. name and email address for newsletter signup.
Provide users access to their personal dataUsers can request to see what data you have from and about themLink a data request form in your privacy policy to enable site visitors to easily submit an access request.
Maintain accuracyKeep personal data up to date and correct inaccuracies promptly.Include a user profile page where registered customers can update their own contact and payment details.
Keep data secureImplement technical and organizational measures to protect personal data.Use SSL encryption and strong admin passwords, and run regular WordPress and plugin updates to patch vulnerabilities.
Notify of data breachesInform the relevant authorities and alert users within 72 hours of a breach.Create and document a breach response plan and set up monitoring to detect suspicious login attempts or file changes.
Appoint a Data Protection Officer (DPO)If you process high volumes or high-risk personal data, you need to appoint a DPO.A DPO can be internal staff or external. Some data privacy companies offer a DPO as a service. They should have comprehensive knowledge of the GDPR and compliance requirements.

Keep in mind that the GDPR also requires organizations to be able to prove compliance. That means you also need to regularly review your site’s compliance measures, document your processes, and keep records of consent.

Does WordPress comply with the GDPR?

Websites built on WordPress can fulfill GDPR requirements, but they don’t comply by default. Site owners need to take deliberate steps to achieve and maintain compliance.

The first is keeping WordPress features, including all your themes and plugins, fully up to date. WordPress has adjusted many of its default settings to better align with the GDPR, and there are several built-in WordPress features designed to support compliance. 

You can access these features via your WordPress Dashboard. For example, comment forms include a consent checkbox to help ensure visitors give explicit permission before their details are stored. Personal data export and erasure tools also enable you to respond to user requests to access or delete their data. 

Additionally, the platform’s privacy policy generator can help you identify the types of disclosures your site should make. It’s worth noting that while this gives you a useful starting point, you’ll still need to create a comprehensive, legally sound privacy policy, which you can do with the Usercentrics privacy policy generator.

How to make your WordPress website GDPR-compliant in 6 steps

GDPR compliance isn’t automatic, but it doesn’t have to be complicated either. The following six steps give you a straightforward plan to help ensure data processing from your website maintains compliance with the GDPR and other applicable privacy laws.

1. Run an audit of your website to review active cookies and tracking technologies

The GDPR requires you to obtain valid consent before setting any non-essential cookies, and to clearly disclose each technology’s purpose and data use. But without a clear inventory of cookies and technologies, you won’t be able to meet these obligations, especially as the technologies in use change over time.

A website audit will help you understand exactly what personal data your site collects and which methods it uses to do so. During this process, you’ll identify every active cookie, script, and tracking technology on your website, whether they’ve been added by you, your plugins, or embedded third-party services.

You can automate this process using the Usercentrics Web Compliance Scan tool. It checks your website for cookies and trackers in use and gives you a precise list in just minutes. This enables you to then embed that information in your privacy policy or consent banners to  accurate disclosures.

Determine whether your website complies with the GDPR

Our free scan shows you which cookies and tracking technologies are collecting data.

2. Review your data collection and processing practices

Once you know which cookies and trackers are active, you can focus on how you manually collect, store, and use personal data across your website. This could include anything from contact and newsletter sign-up forms to ecommerce checkout data covered by the GDPR, such as payment information.

According to the GDPR’s data minimization principle, you must only collect information that is necessary for the stated purpose. So, for example, you don’t need a mailing address if someone is only signing up for your email newsletter. You also need to ensure you have a lawful basis for processing, such as explicit consent, contractual necessity, or legal obligation. It’s also necessary to be able to justify that legal basis to authorities.

Reviewing your data collection and processing practices will help you to spot unnecessary data collection, tighten security measures, and make sure each processing activity is tied to a legitimate purpose. 

You’ll not only reduce your compliance risk but also build trust with site visitors, since you’ll be able to confidently explain why you collect each piece of information and how you process it. 

A cookie banner is a visible notice that appears when someone first visits your site. It explains what tracking technologies might be added to a user’s browser and gives visitors the choice to accept or reject cookies. 

GDPR cookie guidelines state that this consent must be explicit, informed, and recorded before setting any analytics, advertising, or personalization trackers. A GDPR-compliant cookie banner helps you handle consent automatically and in line with privacy regulations. 

The Usercentrics Cookiebot WordPress Plugin makes it simple by automatically scanning your site for active cookies, categorizing them, and displaying them in a customizable banner. Visitors can grant or withdraw consent at any time, then the plugin logs these records to help you demonstrate compliance.

Achieve GDPR cookie compliance on your WordPress site

Set up the Usercentrics Cookiebot WordPress plugin in minutes to automatically scan, block, and signal cookie consent.

4. Create and keep your privacy policy updated

Create a GDPR-compliant privacy policy for your WordPress site that clearly outlines what data you collect and why, who may have access to it, how long it’s retained, and how it’s secured. Also be sure to highlight your legal basis for processing and explain how visitors can exercise their rights to access, amend, delete, or transfer their information.

Keep this document up to date. An outdated policy can undermine transparency, confuse visitors, and expose you to compliance risks. Be sure to update it with any changes to your data collection methods, third-party services, or cookie usage right away. At the very least, the policy should be updated annually.

The Usercentrics Privacy Policy Generator can help. You can use it to create a privacy policy that’s tailored to your specific data-processing activities, which you can then share on an easily accessible privacy policy page.

5. Make it easy for site visitors to access their data or request it be updated or deleted

A user’s personal data ultimately belongs to them. One of the GDPR’s core principles is giving individuals control over their data. Data subject rights include the right to view the information you hold about them, request corrections to that data, or have it deleted entirely. 

Notify visitors of these rights in your privacy policy, cookie consent banner, or other visible site locations. You’ll also need to provide clear instructions on how to submit a data subject access request (DSAR). Once a request is received, you must respond within the GDPR’s timeline, which is usually one month. 

6. Only install GDPR-ready plugins

Every WordPress plugin you install on your site has the potential to collect, store, or share visitors’ personal data. Adding modules that aren’t GDPR-ready could introduce compliance risks.

Only choose third-party plugins that clearly explain their data handling practices, provide options for disabling tracking features, and integrate with WordPress CMPs. You can usually check the plugin settings to get an overview of how an application manages these activities.

Being selective about the plugins you install reduces the risk of hidden trackers or unlawful data processing, making it much easier to maintain a privacy-compliant and trustworthy WordPress website.

Why does your WordPress site need to be GDPR compliant?

Failing to comply with the GDPR carries serious risks. Fines can reach up to EUR 20 million or 4 percent of annual global turnover, whichever is higher. But GDPR compliance is about so much more than avoiding penalties.

Beyond the financial burden, there’s the potential operational burdens of ongoing audits or data processing restrictions. And reputational damage can be lasting. Privacy-conscious users may avoid sites and businesses they see as careless with personal data, and companies can lose out on valuable partnerships with advertisers, investors, and others. 

Complying with the regulation’s rules can help you strengthen your brand’s reputation and build trust with your audience. When users know that you collect and process their data in a way that’s GDPR-compliant and respectful of their rights, they’re more likely to engage with your site, share information, and become loyal customers.

Create a privacy-compliant WordPress website that builds trust with visitors

Creating a GDPR-compliant WordPress website is a chance to show your visitors that you value their privacy, operate transparently, and take data protection seriously. 

Using the right tools can make it much easier to achieve and maintain GDPR compliance and build a relationship with your customers. For example, the Usercentrics Cookiebot WordPress plugin automatically detects cookies, displays customizable consent banners, collects user consent, and keeps consent logs. 

Combined with other Usercentrics solutions, like our Privacy Policy Generator and Web Compliance Scan, you can easily keep your site aligned with the GDPR requirements. 

Discover GDPR-compliant consent management

Comply with the GDPR and other data privacy regulations with the Usercentrics Cookiebot WordPress plugin.

Eike Paulat
Director of Product, Usercentrics GmbH
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