Summary
ONE is a global movement campaigning to end extreme poverty and preventable disease by 2030, so that everyone, everywhere can lead a life of dignity and opportunity. They believe the fight against poverty isn’t about charity, but about justice and equality.
Currently, ONE operates in 13 countries, so they need to ensure compliance with a variety of data privacy laws. They’ve been working with Usercentrics since 2022, and use our Consent Management Platform (CMP) across 11 websites.
Challenge
Digital Product Manager Erinn Springer summed up ONE’s needs: “We have a complex global setup as we operate in many markets, so need to ensure we are compliant with all local regulations. We also need to have translations available for each market plus support for multiple domains and subdomains.”
Goals
Easy implementation and comprehensive functionality
Get the CMP implemented as quickly and easily as possible. Ensure the CMP enables full customization and detection of all services in use on the websites.
Flexible and user-friendly configuration
Ensure the team (technical or not) can implement and customize the CMP, as well as enable ongoing privacy compliance as regulations and web technologies evolve, saving the company time and resources.
Strong support
Solid and ongoing collaboration, with guaranteed high availability and responsiveness, and solutions that solve customer issues quickly.
Peace of mind with regulatory compliance
Meet GDPR and other international regulatory requirements for consent and data security, reducing legal risk and ensuring the company provides great user experience while getting the data they need.
Making It Work Together
When asked about choosing Usercentrics, Springer commented, “We compared different solutions and Usercentrics was the best platform that supported all regulations, had Cross-device Consent Sharing, and it allowed us to add as many domains as needed.”
Springer said the CMP onboarding only took a couple of weeks, and their customizations were fairly standard, including logo and font choices. The setup process was: “simple and easy!”
Well supported
When asked about their collaboration with the Customer Success team, Springer said, “They have been great in helping us with implementation, answering all questions and have continued to follow up with our team.”
Performance and optimization
We asked about specific benefits and favorite features with the CMP, and Springer was quick to note, “We were most excited about Cross-device Consent Sharing and how easy it was to integrate translations.”
Save time and work
Springer commented on previous challenges with consent management and noted definite benefits with the Usercentrics CMP setup and maintenance. “We could set it and forget it. We would have had to continue to struggle with our cookie platforms in the past, but we can now quickly get Usercentrics running on a new product without experiencing constant issues.”
Security and optimization today and tomorrow
Ultimately, it’s about enabling confidence in ongoing compliance as the organization’s operations and presence grow around the world. Springer noted, “We are legally compliant in our operating markets and can quickly get new digital products live without getting stuck on implementation.”
When asked about their hopes and expectations for the Usercentrics CMP in the future, Springer said, “For it to continue running without causing any technical headaches!” We can definitely make that happen.
