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Where do you collect user data?

Orange outline of a laptop - UsercentricsWebsite
Orange outline of a mobile phone - UsercentricsApps
Orange outline of a TV - UsercentricsConnected TV
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LaptopWebsite

Add a Consent Management Platform to your website or platform. View FAQ

Starter

For growing businesses ready to achieve compliance with a 30-days free trial
€ 50
Per month
Start free trial
What's included
  • Up to 50,000 sessions / month
  • 1 configuration
  • 1 domain
  • Browser UI Templates Tooltip Use our pre-designed banner layouts for privacy compliance with different legal frameworks. The templates can be customized to your needs.
  • Ticket Support
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Most popular

Advanced

For businesses looking for a scalable and comprehensive solution
Usually between
€ 199 - € 999
Per month
Get expert advice
What's included
  • Starting from 50,000 sessions / month
  • Unlimited configurations Tooltip You can set up an unlimited number of banner configuration within your session quota.
  • Unlimited domains
  • Browser UI Templates Tooltip Use our pre-designed banner layouts for privacy compliance with different legal frameworks. The templates can be customized to your needs.
  • Ticket Support
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Premium

For businesses with premium-grade custom requirements and support
Custom Pricing
Get expert advice
What's included
  • Starting from 50,000 sessions / month
  • Unlimited configurations Tooltip You can set up an unlimited number of banner configuration within your session quota.
  • Unlimited domains
  • Browser UI Templates Tooltip Use our pre-designed banner layouts for privacy compliance with different legal frameworks. The templates can be customized to your needs.
  • Customer Success Manager Tooltip Your dedicated Customer Success Manager is your first point of contact and will fully support you with your onboarding plan.
  • Enterprise Single Sign-on (SSO) Tooltip Multiple users can use one account to access related but independent applications with their own SSO IDs.
  • Multi-Configuration Bulk Editing Tooltip Modify multiple CMP configurations at once and save time.
  • RFI Support
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Cookiebot™ is the Usercentrics solution for all businesses with elementary compliance needs.

Get started with Cookiebot™

MobileApps

Add a Consent Management Platform to your mobile application. View FAQ

Advanced

For developers
ready to scale
€ 50
per Month
Buy now
Need more than 6,000 DAU (Daily Active Users)?
Contact sales
What's included
  • Up to 6,000 DAU (Daily Active Users)
  • Unlimited apps with unlimited configurations
  • Native iOS & Android SDKs
  • Cross-platform support for Flutter, React Native and Unity
  • Ticket Support
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Premium

Add-On
For games and apps with a large and growing user base
Let’s talk
Contact sales
Everything in Advanced, plus
  • Customer Success Manager Tooltip Your dedicated Customer Success Manager is your first point of contact and will fully support you with your onboarding plan.
  • Cross-Device Consent Sharing Tooltip Reduce banner display frequency by sharing consents among various devices (PC, tablet, smartphone).
  • Enterprise Single Sign-on (SSO) Tooltip Multiple users can use one account to access related but independent applications with their own SSO IDs.
  • Multi-Configuration Bulk Editing Tooltip Modify multiple CMP configurations at once and save time.
  • CMP configuration via API Tooltip Use the GraphQL API to set up large numbers of even the most complex CMP configurations.
  • Analytics Data Export API Tooltip Collect all of your data in one place by downloading Interaction Analytics reports via an API-request and making them compatible with your Business Intelligence (BI) systems.

TVConnected TV

Add a Consent Management Platform to your TV application.

Coming to TV screens

Whether on the go or on the couch, we have you and your audience covered.
Build privacy-first for Connected TV

Contact sales

You’re in good company

Sixt
Commerzbank
T-Mobile
Hermes
ING Group
ProSiebenSat.1
Douglas
DAK
Schufa
Konica Minolta
Klambt
Demodesk
View more customers

FAQ – Website

Are subdomains within a domain included in Usercentrics Advanced Plan?

Yes. Pricing is based on the number of sessions per month, not the number of subdomains.

Is Usercentrics blocked by adblockers?

At this stage, we are unaware of any ad blocking technology that would block the Usercentrics CMP.

Does Usercentrics offer the possibility to share User Consent between domains?

Yes, given that the same Javascript is implemented on the domains on which the transfer is to take place. This can be done via our function “Cross Domain Consent Sharing”.

Where can I find the Usercentrics Terms & Conditions and Data Processing Agreement?

Under the following links you will find the Usercentrics Terms & Conditions and Data Processing Agreement.

Can different banners per (corporate) website be played out?

Yes, you can create any number of CMP installations for a group/company and also design them individually.

Does the use of CDN transfer IP addresses to the USA?

In order to load the code of the Usercentrics CMP as quickly and reliably as possible for all your users, Usercentrics uses a CDN (Content Distribution Network). Based on the location of the website visitor, the next server is thus selected to load the corresponding files. Since a CDN has a global list of IP addresses, analysis tools such as Webkoll can accidentally mistake the server for an American one. Nevertheless, all servers which receive and process consents are located in the EU. Our API server is located in Frankfurt, with a consent database in Belgium.

Has Usercentrics concluded standard contract clauses with Google Cloud?

As a precautionary measure, we agreed on  an EU standard contract (Processors 2010) with Google LLC on October 19, 2019. Immediately after the announcement of the Schrems II verdict, Google LLC changed its data transfer to Google LLC from the previously used Privacy Shield to the EU standard contract clauses (Processors 2010) for all customers, including Usercentrics, on August 15, 2020. The EU standard contract clauses (Processors) of Google LLC in the version of August 19, 2020 has been executed between Google LLC and Usercentrics since August 19, 2020.

Is the access to CMP information by Google absolutely impossible?

The storage of consents and device data takes place exclusively in the European Union, namely in Frankfurt am Main (API server) and in Belgium (Consent database). We have contractually agreed these storage locations with our partner – Google Ireland Limited. Google LLC has no standard access to the stored data and is only technically involved in supporting the hosting services used by Google Ireland. These are: Hardware maintenance, CDN and server monitoring. For none of these services Google LLC US has access to CMP information from Usercentrics.

Is there an implementation guideline for Usercentrics Consent Management Platform?

You have several options for implementing the Consent Management Platform on your website. We provide the following implementation guides:

Does the tracking/non-tracking work automatically analogous to the user’s opt-in/opt-out after the JavaScript tag has been implemented?

Once the Usercentrics script has been inserted, the corresponding other scripts must also be adapted so that GDPR-compliance can be tracked. For this purpose you can use the following documentation: Implementation directly on the website or integration into the Google Tag Manager.

Why doesn’t the Smart Data Protector block all scripts on a website?

With our Smart Data Protector, you can easily block a list of data processing services. The full list of supported technologies can be found here.

Nevertheless, we do not block ALL scripts on a website automatically with it. Here are the reasons for that:

  • Usercentrics works directly on a data processing service level. We do not block cookies but the service that may then set them. If we simply block all scripts by default, we will not be able to tell which script belongs to which data processing service.
  • If we blocked all scripts, this would most likely break your website. To prevent that, we block each data processing service individually and also give you the option to decide for each single service whether or not it should be accepted by default.
  • For visual services like YouTube, Google Maps, and others, we show an overlay with legal content that’s relevant for this specific service. This would not be possible when blocking everything that we find on your website.
  • Further, you can decide for each supported service whether or not it should be blocked by the Smart Data Protector.

FAQ – Apps

How do you calculate the Average Daily Active Users (ADAU) per month?

Average Daily Active Users per month = (DAU Day 1 + DAU Day 2 + … DAU Day n.) / number of days in the month)

The ADAU metric indicates the average of Daily Active Users for a specific app over the period of one month. The final average is calculated at the end of each billing cycle.

How do you measure DAU?

DAU is calculated based on the count of unique mobile users who installed the app and who had at least one active session in a 24-hour period.

Can I view the SDK document first?

Yes, of course. You can access our SDK documentation here.

Can I test the solution first?

Yes it is possible. Reach out to us by writing to [email protected], we will help you.

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