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Data protection audit: How to prepare, plan, and conduct it

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Summary

We’ve entered an era in which data protection is a strategic business necessity. Beyond preventing costly fines and damage to your reputation, it builds customer trust and reinforces an organization’s competitive advantage. But for effective data protection, you need to conduct regular data protection audits. 

The more complex your data ecosystem, the more comprehensive your audit needs will be. You may need to go beyond basic compliance requirements and involve multiple governance models. In this guide, we’ll show how to prepare for and conduct a data privacy audit of any difficulty.

  • Data protection audit definition: An audit is a process that validates that a business’s operations are compliant with data privacy regulatory requirements.
  • Pre-audit preparation: Learn how to prepare for a fast and efficient audit and reveal potential risks before they lead to financial and reputational losses.
  • Step-by-step privacy audit guide: Get a step-by-step guide for privacy audits with a specific GDPR compliance audit checklist.
  • Post-audit activities: Understand the scope of work needed after you’ve conducted a privacy audit.
  • Best practices and technologies: Tools like privacy compliance scanners and consent management platforms can maximize your audit efficiency and help it to run smoothly. 

What is a data privacy audit?

A data privacy audit is a process that checks that daily operations and procedures in an organization comply with data privacy regulations. Done properly, it helps companies identify possible risks and demonstrate their accountability for data protection under increasing regulatory scrutiny.   

The goals of a data protection compliance audit are:

  • To validate compliance: Regular data security audits help to verify that the state of data privacy protection in an organization is compliant with relevant global privacy laws, such as the EU’s General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), other state-level U.S. data privacy laws, and Brazil’s General Data Protection Law (LGPD).
  • To identify data privacy risks: Audits help organizations improve their privacy protection efforts by revealing how effective their data protection controls are and whether they are aligned with legal principles.
  • To protect data proactively: Conducting audits and being transparent about a data protection audit demonstrates care and responsibility toward the personal data of the stakeholders (including personnel, customers, and suppliers), which reinforces trust and contributes to building stronger relationships.

Privacy audits can be conducted by a regulatory body or performed proactively by an internal team or with a solicitor or external auditor.

How to prepare for a data protection audit

Pre-audit preparation is foundational to a successful and effective audit. This step involves clarifying governance structures, assembling documentation, and establishing data inventories. This stage can already reveal potential problems and areas for improvement that you can act upon before starting the data protection audit itself. 

Here is how to prepare an effective privacy compliance audit:

1

Assemble the team

After you have obtained board-level support, assign a Data Protection Officer (DPO) for audit coordination and gather a cross-functional team including Legal, HR, IT, and any other relevant teams. Be sure to inform employees about the upcoming audit.

2

Determine the scope of the privacy audit

Identify the exact business processes, activities, and procedures that involve personal data processing. Make note of audit-specific geography, time, and financial limits. The more detailed the scope, the more realistic your audit data mapping plan becomes.

3

Review data protection policies and requirements

Collect all information relevant to data privacy compliance, including up-to-date regulatory requirements and existing policies, as well as contracts and requirements in place with third-party partners. You should also prepare the categories of personal and sensitive data that you plan to audit.

4

Set objectives

Your exact goals will depend on the state of your organization’s data privacy protection and the exact data regulations with which you need to comply. For example, a GDPR compliance audit can aim to achieve compliance with Arts. 5–11, 15–22, and 32 GDPR.

5

Build a data map

Visualize and prioritize your organization’s data flows and systems to reveal shadow and unapproved data transfers. Note that for a GDPR compliance audit, preparing a Record of Processing Activities (RoPA) is also a pre-audit requirement. 

It’s typical that pre-audit preparation takes longer than the data privacy audit itself. In case of a System and Organization Controls (SOC) 2 audit, even an organization with existing security policies and regular audits may require up to three months of preparation, while the audit itself lasts no longer than a month. 

In the case of external audits, pre-audit activities can last for up to a year to collect sufficient information.

Understand all of your data and how to protect it

Understand the differences among personally identifiable information (PII) vs personal information (PI) vs sensitive data

Step-by-step guide to data privacy audit

Once your prep work is done, it’s time for the actual audit. Here are the steps that either internal or external auditors must take to make your data privacy and data security audits effective and unbiased:

1

Conduct a data inventory review

Review the data map and verify that all the data units are located and defined accurately, including any missing and unclear data in the map.

2

Perform a policy, procedure, and documentation risk assessment

Each data unit and data privacy framework must be reviewed critically by conducting a Privacy Impact Assessment (PIA) or other methodologies relevant for risk-based prioritization. In a GDPR compliance audit, the risk evaluation includes identifying potential data breaches and comparing them to GDPR requirements.

3

Assess technical and organizational measures

The auditors will review your organization’s information security policy and check how the organization has implemented the risk prevention measures outlined in this policy.

4

Test that data subject rights are upheld

The existing data protection procedures should support data privacy rights for each individual. For example, website users should see a GDPR cookie consent banner and be offered timely and transparent opt-out options to support CCPA compliance.

5

Conduct a data protection impact assessment (DPIA)

Evaluate high-risk response measures in terms of appropriate identification, systematic analysis, and risk management, as well as the efficiency of implemented controls.

6

Verify vendor and third-party compliance

A data protection compliance audit should review vendor management programs and third-party processors based on their data protection capabilities and security certifications, especially when auditing e-commerce privacy compliance. 

7

Assess employee awareness

Personal interviews with employees help to gather insights on how the key stakeholders understand data privacy protection protocols and acknowledge their rights and responsibilities in this regard.

8

Prepare the audit report

A privacy audit report is the final product of the evaluation. It must contain all the conclusions, findings, and recommendations for the organization.

Need a privacy policy?

Our step-by-step guide will help you write a privacy policy to comply with major privacy regulations.

GDPR compliance audit checklist

For a GDPR-specific audit, use this GDPR checklist for simpler compliance with this data privacy regulation.

Check for lawful basis and transparency

Conduct an information audit, double-check your legal justification for data processing activities, and design a transparent privacy policy that explains your data protection measures.

Evaluate your data security measures

Implement privacy by design principles, which means considering data protection at every stage of product design and development, as well as user experience. Use encryption and data anonymization, create an internal security policy for team members to build awareness, conduct a DPIA, and have a crisis plan in place to report to authorities and data subjects in case of a breach.

Prioritize accountability and governance principles

Designate a person responsible for GDPR compliance, sign relevant agreements with all your third-party partners and vendors, and appoint a DPO (when legally required) and/or at least one representative in one of the EU Member States if you don’t have a physical presence there.

Make sure you are upholding transparency principles for privacy rights

It should be easy for your customers to request the information you have about them and to have it corrected or deleted. As an organization that protects the data privacy of its customers, you must honor customer requests to change or stop processing or delete their data. 

Regulatory compliance also requires you to send a copy of their personal data in an easily transferable format or provide timely confirmation regarding other requests, like for correction.

Post-audit activities and remediation

Once your data protection audit is complete, you need to act on it. Here is what you can do to make your audit report actionable:

1

Categorize findings

Group audit findings in a way that makes them easier to address. You can organize them by risk level, problem patterns, accountable teams, or a combination of these criteria.

2

Set priorities

Evaluate each finding based on regulatory importance, the likelihood of a breach, and the potential severity of impact. Usually, significant effects that require immediate attention reveal themselves relatively quickly.

3

Write detailed plans

Make objectives clear and measurable, and set realistic deadlines.

4

Determine accountable team members

Assign responsibility to specific teams or individuals, and make sure your privacy audit goals are included in their growth plans.

5

Assemble a validation team

Get external reviewers to track progress and check that results are being achieved.

Your audit report should include all necessary details so it feels more like a plan of action than a list of issues. 

How often should you conduct privacy audits?

Most security experts recommend conducting a data protection audit every three years, while assessing the risk factors annually. This way, businesses can keep their deterrence, protection, and intervention strategies aligned with evolving threats.  

For high-risk industries, this timeline should be tighter. For instance, financial institutions managing sensitive data should conduct biannual reviews. Organizations dealing with industrial facilities need to do a data privacy audit every year. If a business experiences a rapid expansion (e.g., mergers or new site developments), an immediate data protection audit is a good idea.

Best practices for effective privacy audits

Although there is no one-size-fits-all approach to conducting a data protection audit, here are some recommendations for best practices:

Involve key stakeholders as soon as possible

This way, the privacy audit takes less time, runs more smoothly, and includes more accurate information from the start.

Use risk-based assessments

Pay close attention and act immediately on the problems with the highest risk potential during and between audits to help you gain maximum benefits from this process.

Consider your audit as an action plan, not a document

Getting an audit report is not the end goal, it’s a plan for implementing improvements.

Stick to the data privacy audit calendar

Stick to the recommended frequency of conducting privacy audits and risk assessments.

Tools and software to conduct privacy audits

There are multiple tools and software for privacy audits that help automate data discovery, compliance mapping, risk assessments, audit trail creation, and evidence gathering. With the right data privacy management software or GDPR solution, you can streamline regulatory compliance, minimize manual work, and more easily align with data privacy regulations.​

Below is a list of recommended tools based on their categories and features:

Tool categoryExample providersKey features
Privacy compliance scannersUsercentrics, Secure Privacy, TrustArcAI-driven, automated scanning of websites for cookies, regulatory-compliant reports of user consent choices 
Consent management platformsUsercentrics, СookieFirst, OsanoCentralized, granular consent management, extensive legal template database with customization and A/B testing tools, Data Processing Service (DPS) Scanner​
Data privacy softwareOvalEdgeData classification, regulatory mapping, automated rights fulfillment, and integration for continuous monitoring

Consider a consent management platform like Usercentrics. You can easily introduce granular and compliance-supportive consent processes that are jurisdiction-specific and integrate with third-party tools like Google Analytics, ad platforms, and CRMs. It removes manual effort by automatically managing user consent and keeping records ready for privacy audits.  

Get your organization audit-ready

Talk to our experts and book a demo about integrating Usercentrics CMP into your website or app

William Newmark
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